The Water Leaks Project will now also focus on areas that have the highest indigent property leakage rate in the metro.
This is part of the City of Cape Town’s drought action plan to ensure that water losses are kept as low as possible and at the same time assist those unable to afford to fix leaks on their properties.
According to the City’s Mayoral Committee Member for Informal Settlements, Water and Waste Services; and Energy, Councillor Xanthea Limberg, the City’s contractors have investigated around 10 000 of the 30 000 identified indigent properties. Once leaks are detected, the team returns to complete the necessary repairs free of charge.
As part of its ongoing water demand reduction efforts, the City has increased its leak detection work, including the capacity of its leak detection teams to attend to private properties, especially in previously disadvantaged areas across the metro.
Leaks on private properties are the responsibility of the owner of the property, but many residents do not have the means to pay for fixing leaks.
The City says investigations have revealed a very high level of private leaks on a number of properties situated in vulnerable communities.
The contractor for this project is the Joat Group and can be identified via card identification, protection vests and branded cars.
Where possible, local labour has been sourced and this has been done with consideration of the communities in which the work will be carried out.
Aside from doing a once-off repair of all of the water leaks free of charge, the City also assists indigent residents by writing off all their arrears once-off and installing a free water management device (WMD). The WMD is a tamper-proof device that will enable these households to detect water leaks and to monitor their available water allocation.
They ask that all homeowners regularly check for and repair water leaks on their properties.
They should also check their municipal bill, as this would indicate if there is a sudden spike in usage that is unaccounted for.
Water leaks and water wastage can be reported to the City’s 24/7 call centre line on 0860 103 089 or SMS 31373.
